Shipping policy

Effective Date: 19/09/2026

At Simply Unbothered, our products are made to order. This means that your item is produced specifically for your order rather than being taken from pre-existing inventory.

We ship our products worldwide. Please review the information below before placing your order.

1. Order Processing

After an order is successfully placed and payment has been confirmed, your order will enter our processing and production process.

Our usual processing time is approximately 1–5 business days, depending on the volume of orders we are handling at the time.

During periods of unusually high order volume, holidays, promotions, or other circumstances, processing may take longer.

We make reasonable efforts to process orders as quickly as possible, but processing times are estimates and are not guaranteed.

2. Production

Because our products are made to order, production generally takes approximately 1–4 business days after the order enters production.

Production times may vary depending on:

  • The product ordered.

  • The number of products in an order.

  • Current order volume.

  • Customization requests.

  • Production capacity.

  • Holidays or other circumstances affecting our fulfillment partners.

Your order may be produced and fulfilled through our third-party production partner, Printify.

3. Shipping Times

Once your order has been produced and handed over for shipment, estimated delivery generally takes approximately 2–8 business days, depending on the destination and shipping carrier.

Shipping times are estimates only and are not guaranteed.

Actual delivery times may vary due to:

  • Destination.

  • Shipping carrier.

  • Customs processing.

  • Weather.

  • Holidays.

  • Transportation disruptions.

  • Local delivery conditions.

  • Other circumstances outside our reasonable control.

The estimated shipping time does not necessarily include the time required for order processing and production.

Estimated Order Timeline

As a general guideline:

Processing: 1–5 business days
Production: approximately 1–4 business days
Shipping: approximately 2–8 business days

These timeframes are estimates and may overlap depending on the fulfillment process.

4. Worldwide Shipping

Simply Unbothered offers worldwide shipping.

Shipping availability may vary depending on the product, destination, carrier availability, applicable laws, and other logistical circumstances.

If shipping to a particular destination is unavailable for a specific product or order, we will notify the customer where reasonably possible.

5. Shipping Costs

Applicable shipping costs are displayed during checkout before the customer completes the purchase.

From time to time, Simply Unbothered may offer free shipping or other shipping promotions.

When a free-shipping promotion is active, the terms and eligibility requirements of that promotion will apply.

We reserve the right to change shipping prices and promotional shipping offers at any time.

6. Tracking Information

Where tracking is available, tracking information may be provided to the customer after the order has been shipped.

Tracking information may take some time to become active after the shipping carrier receives and scans the package.

Simply Unbothered is not responsible for temporary inaccuracies, delays, or interruptions in tracking information provided by a third-party carrier.

7. Shipping Delays

Estimated delivery dates are not guaranteed.

Once an order has been shipped, delivery is primarily dependent on the shipping carrier and circumstances affecting transportation.

Delays may occur because of:

  • Carrier delays.

  • Customs processing.

  • Severe weather.

  • Holidays.

  • Transportation disruptions.

  • Government restrictions.

  • Incorrect or incomplete address information.

  • High shipping volumes.

  • Other circumstances outside our reasonable control.

A shipping delay does not automatically qualify an order for a refund or replacement.

If a package appears to be significantly delayed, please contact us at simplyunbothered.contact@gmail.com so that we can review the situation and determine what assistance may be available.

8. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping information before completing your purchase.

Simply Unbothered is not responsible for delays, failed deliveries, returned packages, additional shipping costs, or lost packages resulting from:

  • An incorrect address.

  • An incomplete address.

  • A missing apartment, unit, or suite number.

  • An incorrect postal or ZIP code.

  • Other inaccurate information provided by the customer.

If you notice an error in your shipping address after placing your order, contact us immediately at:

simplyunbothered.contact@gmail.com

We will make reasonable efforts to assist with address corrections. However, we cannot guarantee that an address can be changed after an order has entered production or shipping.

9. Returned or Undeliverable Packages

If a package is returned to the fulfillment provider or carrier because it could not be delivered, the customer may be responsible for any additional shipping or reshipping costs, depending on the reason for the failed delivery.

If the package was returned because of an incorrect address provided by the customer, we may require the customer to pay applicable costs before reshipping the order.

We will review returned or undeliverable packages on a case-by-case basis.

10. Lost Packages

If your tracking information indicates that your package is lost or has not been delivered within a reasonable period after the expected delivery timeframe, please contact us at:

simplyunbothered.contact@gmail.com

Please provide your order number and any relevant tracking information.

We may investigate the shipment with the fulfillment provider or shipping carrier.

Depending on the circumstances and available evidence, we may provide an appropriate resolution, which may include a replacement or refund.

A resolution is not guaranteed in every situation, particularly where the issue resulted from incorrect information provided by the customer or circumstances outside our responsibility.

11. Packages Marked as Delivered

If the carrier's tracking information states that your package was delivered but you cannot locate it, please first:

  • Check around your delivery location.

  • Check with household members, neighbors, or building management where applicable.

  • Check whether the carrier provided a delivery photograph or additional delivery information.

  • Contact the shipping carrier if appropriate.

You may also contact Simply Unbothered at simplyunbothered.contact@gmail.com so we can review the situation.

We will assess these situations on a case-by-case basis and may request additional information or evidence.

12. Damaged Packages or Products

If your order arrives damaged, please contact us as soon as possible.

To help us investigate the issue, we may request:

  • Your order number.

  • Photographs of the damaged product.

  • Photographs of the packaging.

  • A description of the damage.

  • Other information reasonably necessary to investigate the claim.

If the damage is determined to be the responsibility of Simply Unbothered or otherwise qualifies for a resolution under our policies, we may provide a replacement or refund, depending on the circumstances.

Please do not discard the damaged product or packaging until we have had an opportunity to review the issue, unless doing so is necessary for safety reasons.

13. Customs, Duties, and Import Taxes

Because we ship worldwide, international orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Unless expressly stated otherwise at checkout, these charges are the responsibility of the customer.

Simply Unbothered does not control customs authorities or the amount of any customs or import charges.

Customs processing may also cause additional delivery delays.

Customers are responsible for understanding the applicable customs and import requirements of their destination country before placing an international order.

14. International Shipping Restrictions

Although we offer worldwide shipping, certain products or destinations may be subject to shipping restrictions, carrier limitations, customs restrictions, or other legal or logistical limitations.

If we are unable to fulfill an order because shipping to the destination is unavailable or prohibited, we will contact the customer and provide an appropriate resolution, which may include cancelling the order and issuing a refund.

15. Order Changes After Purchase

Because our products are made to order, orders may enter processing or production shortly after purchase.

If you need to change your shipping address or other order information, contact us as soon as possible at:

simplyunbothered.contact@gmail.com

We cannot guarantee that changes can be made after production or fulfillment has begun.

16. Shipping and Our Return & Refund Policy

Shipping issues and product issues may be handled differently.

For information regarding:

  • Returns.

  • Refunds.

  • Production defects.

  • Incorrect products.

  • Replacement products.

  • Customer-requested returns.

  • Other product-related issues.

please review our Return & Refund Policy.

Our Return & Refund Policy is separate from this Shipping Policy and forms part of the policies governing your purchase from Simply Unbothered.

17. Contact Us

If you have questions regarding shipping, delivery, tracking, or an issue with your shipment, please contact us at:

Simply Unbothered
Email: simplyunbothered.contact@gmail.com

Business Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States

When contacting us about an order, please include your order number whenever possible so that we can assist you more efficiently.

18. Policy Updates

Simply Unbothered reserves the right to update or modify this Shipping Policy from time to time.

Any updated version will be posted on our website with the applicable effective date.

Customers are encouraged to review this policy before placing an order.